City of Charlottesville, VA Fire
|Chapter:||IV - General Administration|
|Subject:||Communications and Notifications|
To establish guidelines for the smooth flow of notifications and communications.
Proper day-to-day notification of key personnel shall be made in accordance with the guidelines established within this policy.
A. Transitory day-to-day communications and notifications are the main focus of this policy.
B. Communications or notifications which establish departmental policy shall be handled according to those procedures listed in Section l-I-3.
A. When Fire Department members are unable to report for duty, they shall notify the Officer-In-Charge at the Headquarters Station no later than fifteen (l5) minutes prior to the time that the shift change is scheduled.
B. The Headquarters Officer-In-Charge will log the information and time of the call.
C. When members from Station #l are unable to report for duty, the Headquarters Officer-In-Charge will notify the Officer-In-Charge at Station #l.
A. The Fire Alarm office, when notified of a sprinkler system which is out of service, will log said information and notify the Officer-In-Charge on duty.
B. Once the sprinkler system is back in service and the Fire Alarm Office has been notified of this fact, the Dispatcher shall log this information and notify the Officer-In-Charge on duty.
The Dispatcher will log the various communications from the Public Works Department (example: street closures, out of service hydrants, etc.) and will announce said communications over the radio system.
Requests for a Fire Investigator shall be made as needed through the Fire Alarm Office.
In the event of a failure of the Encoder Alerting System, the department telephone system will be used to notify Fire Stations of alarms.
When fire equipment is out of service, the Dispatcher will log this information and announce it over the department radio system. The same shall be done when the equipment returns to service.
A. If any problems arise concerning dispatch procedures, Fire Department members shall notify the Personnel Support Officer.
B. If problems arise and the Personnel Support Officer is unavailable, Fire Department members shall notify the on-duty Fire Battalion Chief.
C. The Fire Battalion Chief shall assess the severity of any communications problem that is brought to his/ her attention, and if the Fire Battalion Chief feels it is justified, shall notify the Personnel Support Officer.
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