City of Charlottesville, VA Fire Department
STANDARD OPERATING PROCEDURES


Emergency Operations

Chapter: I - Alarms and Response Procedures
Subject: Alarm Response Procedures
Code: 3-I-1
Revised: 3-31-94

1.01  PURPOSE

       A.  To   provide   uniform   response  guidelines  to  various
           emergencies and non-emergencies.
       B.  To  provide  a minimum response time to alarms in the city
           and urban ring around the city.
       C.  To identify inherent safety hazards in emergency responses.

1.02  POLICY

       A.  The Charlottesville Fire Department apparatus responses to
           emergencies,   non-emergencies,   and   operations   shall
           endeavor  to conform  to  those  policies  and  procedures
           contained herein.
       B.  It  shall  be  the policy of this department to answer all
           emergency alarms within the city limits  within  five  (5)
           minutes  of  receiving an alarm ninety (90) percent of the
           time.
       C.  It  shall  be  the policy of this department to answer all
           emergency alarms within the county urban ring  within  ten
           (10) minutes of receiving an alarm seventy (70) percent of
           the time.
       D.  In  non-emergency situations the department shall endeavor
           to handle these situations as quickly as time,  equipment,
           and resources allow.

1.03  CLASSIFICATION OF ALARMS

       A.  Box Alarms (multiple apparatus)
           1.  Any fire reported within a structure including chimney
               fires.
           2.  Any fire reported adjacent to a structure.
           3.  Any alarm device sounding for structure.
           4.  Any hazardous materials incident.
           5.  Building collapse.
           6.  Any gas leak.
           7.  Any odor of smoke inside a structure.
           8.  Anytime the Officer In Charge or Battalion Chief feels
               the alarm should be a full response.
           9.  Flooded basement where there is a hazard to life.
          10.  Lockout with food on the stove.
       B.  Still Alarms (single apparatus)
           1.  Vehicle fires with no exposures.
           2.  Automobile accident.
           3.  Investigations
           4.  Emergency medical calls.
           5.  Details (washdowns, water problems, ect.)
           6.  Brush or grass fires with no exposures.
           7.  Tree fire.
           8.  Utility shut off.
           9.  Lockout with children inside or the engine is running.
          10.  Person trapped on an elevator.
       C.  Special Alarm (non-emergency)
           1.  Service  calls (broken water pipes, flooded basements)
               with no hazards.
           2.  Transfer detail.
           3.  Animal trapped or stuck in a tree.

1.04  PROCEDURES

       A.  Alarm Responses
           1.  It shall be the policy of this department that sounded
           alarms within the city shall  be  answered  with  two  (2)
           engine companies and one (1) truck company.
               a.  In  those  areas  where  there  is a potential for
                   large loss of life or property the response  shall
                   be  with  three  (3)  engine companies and one (1)
                   truck company.
           2.  All  responses  within  the city that are still alarms
               shall be answered with one (1) engine company  or  (1)
               truck company as appropriate.
           3.  All  county  box alarms within the urban ring shall be
               answered with one (1) career engine from the city  and
               the appropriate county station/s.
           4.  All  county  still  alarms shall be answered by either
               one  (1)  career  engine  from  the  city  and/or  the
               appropriate   county   station  as  indicated  on  the
               response card.
           5.  When  both  county engines are tied up, the second due
               city engine will be dispatched to  the  area  that  is
               indicated  by the "yellow" zone on the county response
               map in the Fire Alarm Office.
           6.  A  chief  officer  shall  be dispatched on all sounded
               alarms within the city limits.
           7.  A chief officer shall be dispatched into the county on
               those alarms within the urban ring, around  the  city,
               that  is  indicated  on  the  response  card.  A chief
               officer may  respond  anytime  the  career  engine  is
               dispatched into the county for a working incident.
       B.  Responses to the Downtown mall
           1.  The Mall shall be divided into two areas:
               a.  The  first  area  shall  be from 1st street to the
                   west end of the Mall.
               b.  This area shall be approached from the west by way
                   of Preston Avenue behind the Omni Hotel.
               c.  The  second area shall be from 1st Street, East to
                   the East End of the Mall at City Hall.
               d.  This area shall be approached by way of 7th Street
                   N.E. by City Hall.
           2.  Apparatus assignment when entering the mall:
               a.  First  due  engine  shall  proceed first, then the
                   truck company followed by the second due engine.
               b.  First  due should pull past the building where the
                   emergency is located to allow room for  the  truck
                   company and the second due engine company.
               c.  The  truck  company  and  second due engine should
                   stage in the block preceding the block  where  the
                   emergency  is  located  until proper evaluation of
                   the situation is conducted.
               d.  Due  to the congestion of the Mall area hose lines
                   should not be laid automatically unless ordered to
                   do  so  by  the  Incident Commander or there is an
                   obvious  fire  situation   in   progress.    Where
                   permitted  the  engine  should  be  placed  on the
                   hydrant to minimize the possible blocking  of  the
                   Mall area for other fire apparatus.
               e.  Due  to  the  various  locations  of standpipe and
                   sprinkler connections on the  mall  buildings,  it
                   shall  be  the  responsibility  of  the  first  in
                   command to assign an engine to these connections.
               f.  These  assignments  are for a standard response to
                   the Mall, if the situation  deems  necessary,  the
                   assignments   may   be  changed  by  the  Incident
                   Commander.
       C.  Safety
           1.  All  apparatus  shall proceed to emergency alarms with
               all  available  emergency  warning  devices  operating
               (sirens, lights, horns).
               a.  All apparatus shall stop at all traffic lights and
                   signs.
               b.  Responses  to  the  downtown mall, warning devices
                   should be used only as necessary and extreme  care
                   used when maneuvering through pedestrian traffic.

           2.  All apparatus drivers shall operate emergency vehicles
               in  a  safe  manner  taking   into   account   traffic
               conditions and weather conditions.
           3.  Under no conditions shall apparatus exceed the maximum
               of ten (10) miles  per  hour  over  the  posted  speed
               limit.  (see 2-II-5)
               a.  As   determined   by   the   traffic  and  weather
                   conditions.
           4.  All personnel shall wear seat belts while apparatus is
               in motion.
           5.  Multiple  responding  apparatus shall communicate when
               approaching common intersections.

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Charles Werner (werner@ci.charlottesville.va.us)